Effective Date: [21/07/2025]
Welcome to Trivrutta.com. These Terms and Conditions (“Terms”) govern your use of our website, products, and services offered by Trivrutta. By accessing or using our site, you agree to comply with and be bound by these Terms.
If you do not agree with these Terms, please do not use our website.
1. About Trivrutta
Trivrutta is an online store (https://trivrutta.com) that offers herbal and food products. All products are manufactured, sourced, and sold in compliance with applicable Indian laws.
2. Use of the Website
You agree to use the site for lawful purposes only and not to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Attempt to hack or damage the website infrastructure
We reserve the right to restrict access or terminate your account if misuse is detected.
3. Products and Pricing
- All product descriptions, images, and pricing are subject to change without prior notice.
- We strive to ensure all information is accurate; however, we do not guarantee that all content is free of errors.
- Prices are listed in INR and include applicable taxes unless stated otherwise.
4. Orders and Payment
- Orders placed on trivrutta.com are subject to acceptance and availability.
- Payments must be made in full using the secure payment options provided at checkout.
- We reserve the right to cancel any order if payment is not successfully processed or due to stock issues.
5. Shipping and Delivery
- We aim to deliver products within 1 to 7 business days after the order is confirmed.
- Delivery timelines may vary based on your location, courier delays, or unforeseen circumstances.
- Once shipped, a tracking link will be provided for order tracking.
6. Return and Refund Policy
We do not accept returns.
Due to the nature of our products (herbal and food items), we maintain a strict No Return Policy to ensure safety, hygiene, and product integrity.
Refunds will only be considered in the following cases:
- If the product received is damaged during transit
- If an incorrect item was delivered
All Refunds will be processed within 1-3 days working days and will get settled to account within 5-7 working days post return approval by Trivrutta.
In such cases, you must contact us within 1 days of delivery with clear photographs of the issue at support@trivrutta.com. Our team will review and respond promptly.
7. Intellectual Property
All content on this website (text, graphics, logos, product names, etc.) is the property of Trivrutta and protected under copyright laws. Any unauthorized use or reproduction is strictly prohibited.
8. Limitation of Liability
Trivrutta shall not be held liable for:
- Any indirect, incidental, or consequential damages
- Loss or injury resulting from improper use of products
- Delays in delivery due to third-party services or force majeure events
Always consult a qualified healthcare provider before using herbal products, especially if you have medical conditions or are on medications.
9. User Accounts
If you create an account on our site:
- You are responsible for maintaining the confidentiality of your login credentials
- You agree to provide accurate and updated information
- We reserve the right to suspend or delete accounts that are found in violation of our policies
10. Privacy
Your personal data is handled as per our Privacy Policy. By using our website, you consent to our collection and use of personal information as described therein.
11. Changes to Terms
Trivrutta reserves the right to change or update these Terms at any time. Any changes will be posted on this page, and your continued use of the site implies acceptance of the updated terms.
12. Governing Law
These Terms are governed by the laws of India. Any disputes arising shall be subject to the jurisdiction of courts located in [Insert Your City/State].
13. Contact Us
For any questions about these Terms & Conditions, please contact us:
Trivrutta
Email: support@trivrutta.com
Phone: [Insert your customer service number]
Website: https://trivrutta.com